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Tour Manager

Do you want to become a Tour Manager? Here is some information to help point you in the right direction:

Job Description - Print Page

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Tour managers are responsible for making sure all the travel arrangements for a group of tourists or clients run according to plan.

Tour managers:

• join the party at the start of their journey, welcome them and check tickets
• announce details of travel arrangements
• give spoken commentaries on places visited or travelled through
• liaise with hotel staff about meals and accommodation
• make sure that the tour keeps to the published itinerary
• help with problems such as lost luggage
• keep records and accounts.

They accompany the group throughout the tour. Most tour managers work with tourists travelling by coach.

Tour managers often work from early morning to late evening and are on call 24 hours a day. They are away from home for days or weeks at a time. The work is generally seasonal.

Pay ranges from the equivalent of £12,000 to £25,000 or more.

Tour managers should be:

• outgoing, self-confident and polite
• able to get on well with anyone
• adaptable
• well organised and able to cope with pressure
• physically fit
• capable of delivering, clear and accurate commentaries.

Tour managers generally work freelance for tour operators.

They need a good general education, often to degree standard, and knowledge of geography, history and history of art or a specialised subject is important. Foreign languages may be necessary for overseas tours.

Most tour managers start in their mid-twenties or later. Experience of working with the public is valuable.

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