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Retail Manager

Do you want to become a Retail Manager? Here is some information to help point you in the right direction:

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Store managers are responsible for the day-to-day running of a store, and aim to improve its commercial performance. This may involve:

• sales: making sure the store reaches sales targets and increases profits
• customer service
• staff management: interviewing, recruiting, supervising departmental managers and organising training
• stock control: making sure supplies are re-ordered in time and that stock is of the right quality.

Store managers usually work at least 38 hours a week, including weekends. They may have to work late nights and provide cover when other managers are absent.

The manager may have their own private office, but will be on their feet much of the time.

A manager of an independent store earns from about £12,000. The manager of a large out-of-town store could earn up to £65,000.

A store manager should:

• not be afraid to take a hands-on approach
• be a good team leader
• communicate clearly
• be a quick thinker
• be willing to take on responsibility.

The retail sector employs 2.9 million people across the UK, and about 8,000 of these are store managers. They may be employed in a variety of retail outlets.

There are several routes to becoming a store manager: promotion from within the store, Modern Apprenticeships, management training schemes, a Graduate Apprenticeship, or moving from another career.

Most employers welcome mature candidates.

Management training schemes lasts one to two years. It is possible to study for NVQs/SVQs at Levels 2 and 3, or other relevant qualifications.

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