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Residential Warden

Residential Warden

Do you want to become a Residential Warden? Here is some information to help point you in the right direction:

Job Description - Print Page

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Residential wardens look after accommodation for people who live independent lives but sometimes need extra support. This may be because they are older, have disabilities, or are students living away from home.

Wardens' duties can vary considerably. They may include:

  • helping residents to settle into the accommodation
  • calling the emergency services if there is a fire or other emergency
  • being responsible for security
  • basic cleaning and maintenance
  • collecting rent or fees
  • organising outings and social events.

Different residences require different skills, for example elderly people may welcome friendly conversation and support, whereas visitors to a youth hostel may need advice about walks, activities, services and tourist attractions in the area.

Wardens usually work 37 hours a week, but they may need to respond to alarm calls at any hour of the day. They are usually based in an office within the accommodation. They are likely to visit different areas of the building and the grounds throughout the working day.

Salaries range from around £11,000 to £21,000 a year.

A residential warden should:

  • be an excellent communicator, with a friendly and welcoming manner
  • be patient and able to gain people's trust
  • be able to respond quickly and calmly in an emergency
  • have strong organisational skills
  • enjoy working with people.

There are opportunities for residential wardens throughout the UK. They are employed by local authorities, housing associations, private companies, charitable and voluntary organisations, and universities and colleges.

Although there are often no formal entry requirements, many employers prefer applicants with previous experience of working in a caring environment. Some employers may require relevant NVQs/SVQs or other qualifications. There is no maximum age limit.

Wardens usually receive basic training from their employers, supplemented by short courses. Many employers expect wardens to obtain certificates in health and hygiene, moving and handling, and first aid.

Promotion prospects can be limited. It may be necessary to change employer and location for more pay and responsibility.

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