How2Become - Be What You Want

Office Equipment Service Technician

Office Equipment Service Technician

Do you want to become a Office Equipment Service Technician? Here is some information to help point you in the right direction:

Job Description - Print Page

Service technicians install, repair and maintain office equipment such as computers, photocopiers and fax machines. They replace parts or make repairs as necessary, on clients' premises or at an outside workshop. They may also:


  • provide technical advice over the phone
  • train staff how to use new equipment
  • act as salespeople, encouraging clients to buy new machines to replace equipment that is outdated or worn out.


Service technicians normally work between 37 and 40 hours a week. Shift work, overtime, weekend and on-call work may be required. The work is mainly based indoors, although technicians may need to travel to visit customers.


Trainee technicians start at about £13,000 a year. Very experienced and qualified technicians can earn as much as £40,000.


Service technicians should:


  • be interested in computers, IT and electrical equipment
  • be patient and persistent in problem solving
  • have good practical skills
  • be able to work quickly and under pressure.


The main employers are manufacturers of IT and business technology and the small or medium-sized contractors that service contracts for them.


New technicians start through an Apprenticeship, study for BTEC/SQA awards, or gain a relevant degree.


Technicians can specialise in a number of areas, including service engineering, IT services, contract management, helpdesk or customer service support or training.

They may have to be multi-skilled and offer a wide range of experience with different types of equipment and technology.


Some technicians become in-house service technicians, offering service technology to a number of departments.


Self-employment and freelance work is also possible.

More Useful Resources - Office Equipment Service Technician:

Do you know of a useful and relevant website that would be helpful to our users? Tell us about it by emailing

A

B

C

D

E

F

G

H

I

J

K

 

L

M

N

O

P

R

S

T

U

V

W

Y

Z

© Crown Copyright 1995-2006 Most of the material featured in this website is subject to Crown copyright protection unless otherwise indicated.

Partner Sites: Jobs In - UK Jobs and Recruitment Directory