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Freight Forwarder

Freight Forwarder

Do you want to become a Freight Forwarder? Here is some information to help point you in the right direction:

Job Description - Print Page

Freight forwarders are responsible for organising the movement of goods. They research and plan the most appropriate and economical route for a shipment, considering factors like the perishable or hazardous nature of the goods, cost, transit time and security.

Their duties include:

  • selecting safe routes and carriers
  • booking transport cargo space
  • dealing with transport rates, insurance and schedules
  • making calculations by weight, volume and cost
  • using a computer to input freight details and routes
  • preparing quotations and invoices
  • communicating with carriers and clients by letter, phone, fax and email.

Freight forwarders normally work office hours, from Monday to Friday, but may work some Saturdays or shifts. Offices are usually light, airy and well equipped with computers and other office equipment.

Trainee freight forwarders earn around £12,000 a year. Senior freight forwarders can earn around £30,000 a year.

A freight forwarder needs:

  • a clear speaking voice
  • good spoken and written communication skills
  • good numerical skills
  • the ability to pay attention to detail
  • good computer skills
  • to be interested in geography.

More than 3,000 companies operate as freight forwarders in the UK, employing around 50,000 people. These include local, national and international firms.

The qualifications needed to begin training vary between employers. Some require GCSEs/S grades (A-C/1-3), but many people join with A levels/H grades and, increasingly, have a relevant diploma or degree. It is also possible to undertake an Apprenticeship in International Trade and Services.

There is no upper age limit. Previous commercial or related experience is advantageous.

Freight forwarders may work towards NVQs/SVQs, or qualifications from the British International Freight Association or The Institute of Export.

Promotion is possible to supervisory or managerial roles. There may be opportunities to work overseas.

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