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Cinema/Theatre Attendant

Cinema/Theatre Attendant

Do you want to become a Cinema/Theatre Attendant? Here is some information to help point you in the right direction:

Job Description - Print Page

Attendants work in cinemas, theatres and concert halls. They are responsible for making sure that audiences are properly and safely regulated. They:

  • examine tickets as people enter the auditorium
  • show them to their seats
  • solve problems concerning seating arrangements
  • supervise the evacuation of the premises in the event of an emergency
  • help the audience to leave in an orderly fashion at the end of a performance
  • sell programmes at the beginning of the show
  • sell refreshments during performance intervals.

Some attendants may also work as cafe or bar attendants, or in the box office.

Cinemas, theatres and concert halls are sometimes open for performances in the afternoons, but they are mainly open in the evenings. Attendants have to be prepared to work unsociable hours, sometimes finishing very late at night.

There are no set salary scales for attendants and many posts are part time and are paid pro rata. Typically they are paid between £5 and £8 an hour. Earnings may range from £8,000 to £12,000 a year.

A cinema or theatre attendant should:

  • have a polite, friendly and helpful manner
  • be a good communicator
  • be able to keep calm in an emergency
  • enjoy dealing with members of the public
  • have an interest in films and theatre.

Cinemas are usually owned and operated by large leisure groups, whereas many theatres and concert halls are independently owned.

Although there are no formal educational entry requirements, some experience of dealing with people (for example, as a shop assistant) is useful. Attendants are expected to be literate and numerate, and evidence of key skills qualifications would be useful. Adult entry is common.

New entrants learn on the job. They may shadow more experienced attendants for a while. Attendants may be able to work towards NVQ/SVQ in Cultural Venue Operations and Support at Level 2.

Attendants with experience may gain promotion within the team, perhaps to ticket sales, cashier, assistant manager, relief manager and eventually manager. Some may train to become a cinema projectionist.

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