Do you want to become a Bus/Tram Conductor/Inspector? Here is some information to help point you in the right direction:
Job Description -
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A bus or tram conductor works in the passenger section of a bus or tram - single or double-decker.
Their duties may include: collecting fares, issuing tickets, answering queries about routes and fares and timetables, dealing with fare-dodgers and other troublemakers and checking the takings at the end of the day.
A bus or tram inspector is usually a promoted post. Duties can include: planning routes, timetables and rotas of drivers and conductors, arranging cover for absentees and checking that all passengers have valid tickets. There are also general administrative duties.
Most bus and tram conductors work shifts covering days, evenings and weekends and, in many cases, nights. Early starts and late finishes are common and overtime is usually available. Basic hours can vary from 39 to 48 per week, on a five or six day week. Conductors are mostly on their feet and must walk about on the moving vehicle, which may be tightly packed. An inspector spends some of the day in an office in the depot, but also travels on the buses and trams.
A conductor's salary may range between £11,100 and £16,000 a year. An inspector may earn around £19,000 or more.
Bus or tram conductors and inspectors need:
• clear speech and good communication
• good memory - for faces, fares and routes
• an awareness of safety
• numerical speed and accuracy
• assertiveness for dealing with fare-dodgers and rowdy passengers.
There are over 6,000 bus and coach companies operating throughout the UK. Tram services currently run in nine towns and cities, although more are planned.
Bus or tram conductors must be over 18 years of age. The majority of employers of bus or tram conductors, require applicants to have at least an ordinary UK car driving licence. Some employers ask applicants to sit tests in maths and literacy. There may be a medical examination. There is generally no upper age limit.
Training is on the job. The NVQ in Rail Transport Operations has a Passenger Services qualification at Level 2. There are also NVQ/SVQs at Level 2 or 3 in Road Passenger Transport.
Bus and tram conductors may progress to become a service controller or inspector (or route manager, rota manager, team leader). In companies where the driver is a completely separate job from conductor, those with a UK driving licence can train to be a driver. Bus and tram inspectors may progress into management.

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