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Betting Shop Cashier

Betting Shop Cashier

Do you want to become a Betting Shop Cashier? Here is some information to help point you in the right direction:

Job Description - Print Page

The main task of a betting shop cashier is to place bets for customers and to pay out prize money. Cashiers deal directly with customers and need a good understanding of sporting events and the betting opportunities (known as products) on offer. Their work involves:

  • welcoming customers to the shop and encouraging them to place bets
  • processing betting transactions and paying out winnings speedily and accurately
  • preventing fraud and reporting any suspicious behaviour
  • using computerised equipment
  • keeping the counter area clean and tidy, and replacing betting slips and pens
  • being aware of the actions to take in an emergency.

Full-time betting shop cashiers work between 25 and 35 hours a week. Part-time work is often available. The job includes weekend and evening work, as betting shops stay open to cover a variety of sporting events.

The shops are usually comfortable and pleasant, set out and decorated to attract customers.

The salary for a betting shop cashier is around £9,000 a year.

A betting shop cashier should:

  • have a friendly manner
  • be good with numbers, with basic keyboard skills and a knowledge of computers
  • be honest and reliable
  • be able to work quickly and efficiently under pressure.

Although many customers now place bets online or by telephone, there are still over 8,000 shops in the UK. Applicants must be over 18 years of age to work in a betting shop. There are no academic qualifications required, but some employers give a maths test as part of the interview.

Adult entry is welcomed, particularly if applicants have experience in retail or customer service.

There are no nationally accredited qualifications specifically for the licensed betting industry. Some organisations offer NVQs/SVQs in Customer Service.

Large organisations offer on-the-job training covering the practical aspects of the job, including operating equipment and calculating winnings. In addition, cashiers work through individual module workbooks and take part in online learning.

For those who are able and prepared to work hard, there are good opportunities for promotion to management level.

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